Privacy Policy

Who we are?

Stars memories. Our website address is: starsmemories.com

What information do we collect?

We collect information from you when you register on our website, place an order, subscribe to our newsletter or fill out a form.

When placing an order or registering on our website, you may be asked to enter your name, surname, e-mail address, postal address, phone number, or business information.

Who do we use your information for?

Any information we collect from you may be used in one of the following ways:

• Improving our website: We are constantly working to improve our website offering based on the information and feedback we receive from you.
• Improve customer service: Your information helps us respond more effectively to our customer service requests and support needs.
• Process Transactions: Your public or private information will not be sold, altered, transferred or passed on to any other company for any reason without your consent, except for the express purpose of delivering the purchased product or service.
• To send periodic e-mails: The order processing email address you specified will only be used to send you information and updates related to your order.

NOTE: If you wish to opt-out of future emails at any time, email subscriptions, send an email with a request to suspend it at:info@starsmemories.com

How do we protect your information?

We use a secure server. All provided sensitive / credit information is transmitted using Secure Socket Layer (SSL) technology and then encrypted into the Payment Gateway providers’ database for access only to those authorized to use such systems and who are required to maintain the confidentiality of the information.

After the transaction, your personal information (credit cards, social security numbers, finances, etc.) will not be stored on our servers.

Do we use cookies? 

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it), allowing websites or service provider systems to recognize your browser and capture and remember certain information.

We may only use cookies to authenticate your account at starsmemories.com

Our website also uses third-party cookies. These cookies are used to create a browsing history for each visitor so that we can show you advertising specifically for you and ensure the best browsing experience on our website. If your browser allows the storage of third-party cookies, our chosen partner has the possibility to store their own cookies in your browser. You can read about the privacy policies of Facebook, Google – online advertising – service providers, the data collected and the personal data protection measures applied in the privacy policies of these service providers. For more information about how it works, as well as information about how you may object to the display of such advertisements or the use of such data, please refer to the information provided by the above service providers here: FCB and GOOGLE 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information. This does not include trusted third parties who assist us in managing our site, running our business, or serving you if those parties agree to keep this information confidential. We may also post your information when we believe it will help us comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

Third Party Links

We may, in our sole discretion, include or offer third-party products or services on our site. These third-party sites have separate and independent privacy policies. Therefore, we are not responsible for the content and operation of these linked sites. Nevertheless, we strive to protect the integrity of our site and welcome all feedback on these sites.

Your consent

By using our website, you agree to our website privacy policy.

Validity and changes to our privacy policy

This Policy is effective from 2020 December 1st. If we decide to change our privacy policy, we will post those changes on this page. The last changes to the Policy have been made and are effective from 2020 October 1st.

Contact us

If you have any questions about this privacy policy, you can contact us by email: info@starsmemories.com